Privacy Policy

At Erisz Skincare, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website, www.erisz.com.in. By accessing or using our website, you agree to the practices described in this Policy. If you do not agree with our policies and practices, please do not use our website.

When you interact with our website, we may collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, billing and shipping addresses, and payment details, which are processed securely through trusted third-party gateways such as Razorpay. You may also provide additional information by filling out contact forms, subscribing to our newsletter, or communicating with us directly. In addition to the information you provide, we may automatically collect data about your device and browsing behavior, such as your IP address, browser type, time zone, pages viewed, referring websites, and usage patterns. This data is collected through cookies and similar technologies and helps us improve our website’s functionality and user experience.

We use the personal information we collect to process your orders, communicate with you regarding your purchases, provide customer support, and manage your account. If you opt in, we may also send promotional emails, product updates, and newsletters. Furthermore, the information we collect helps us enhance the performance of our website, conduct internal analytics, and better understand our customers’ preferences and behavior. Aggregated or anonymized data may be used for research and improvement purposes, without identifying any specific individual.

At Erisz Skincare, we prioritize the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All transactions are handled via secure payment gateways, and we do not store your card details on our servers. While we do our best to safeguard your information, please note that no method of data transmission over the internet is completely secure.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers and partners who help us operate our website, fulfill orders, deliver products, process payments, or provide support services, all under confidentiality agreements. We may also disclose your information if required to comply with legal obligations or to protect the rights, safety, or property of our business, our users, or others.

Our website may contain links to third-party websites or services not operated by Erisz Skincare. We are not responsible for the privacy practices of those external websites. We recommend that you review the privacy policies of such third parties before sharing your personal information with them.

You have the right to access, update, correct, or delete your personal data that we hold. You may also withdraw your consent to receive marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. If you have any questions or concerns regarding your data or this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at eriszcustomercare@gmail.com or call us at 7379067177.

We may update or modify this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. Any changes will be posted on this page and will take effect immediately upon publication. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

This Privacy Policy is governed by the laws of India. Any disputes related to this Policy shall be subject to the exclusive jurisdiction of the courts of New Delhi, India].